Privacy policy

Privacy Policy

This Privacy Policy explains how [store legal name] (we, us, our), located at [store address], collects, uses and shares your personal information when you visit or buy from the FamilArmy™ store.

Information we collect

  • At checkout: your name, shipping and billing address, email address, phone number (if provided) and order details. Payment details are handled by our payment providers; we don't store your full card number.
  • When you contact us: your name, email address and anything you include in your message.
  • Automatically: information about your device and visit, such as your browser, IP address, pages viewed and how you found our store. We collect this through cookies, pixels and similar technologies, including analytics tools.

How we use your information

  • To process, ship and track your order and handle returns.
  • To communicate with you about your order and answer your questions.
  • To send marketing emails, only if you choose to receive them. You can unsubscribe at any time.
  • To understand how our store is used, improve it, and help prevent fraud.

Cookies and analytics

We use cookies to keep your cart working, remember your preferences and measure how our store performs. We may also use analytics and advertising tools that use cookies to show how visitors use our site and to measure our ads. You can block or delete cookies in your browser settings, though some parts of the store may not work properly without them.

Who we share it with

  • Shopify, which hosts our online store.
  • Payment providers, to process your payment securely.
  • Shipping carriers and fulfillment partners, to deliver your order.
  • Analytics and marketing services, to help us understand and improve our store.
  • Authorities, when required by law.

We do not sell your personal information.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Depending on the state you live in, you may have additional privacy rights under state law. To make a request, email us at [your support email]. We may need to verify your identity before we respond.

Data retention

We keep order information for as long as we need it for our records, taxes and legal obligations, unless you ask us to delete it and we're able to do so.

Children

Our store is meant for adults making purchases. We don't knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact us

Questions about your privacy? Email [your support email] or write to [store legal name], [store address].